With the latest energy price coming into play this weekend, households ought to look to submit a meter studying earlier than midnight on 30 June to make sure they’re billed appropriately.
Vitality payments are set to fall from 1 July after Ofgem introduced final month that vitality prices will fall by round 17%, taking the typical typical invoice to round £2,074 between July and October.
The energy price cap has diminished from its earlier stage of £3,280 and can exchange the federal government’s default vitality value assure, which has restricted the typical typical family vitality invoice to round £2,500 a 12 months since 1 October 2022.
However, with the vitality value cap falling beneath the federal government’s default price, households ought to submit a meter studying to make sure they don’t find yourself paying a better price from 1 July.
Why do I must take a meter studying?
From 1 July, anybody not on a hard and fast tariff pays the brand new price below the vitality value cap.
Taking a meter studying ensures that your subsequent invoice displays the brand new price.
An up to date meter studying ensures additionally stops your provider from figuring out a invoice value that isn’t really in step with your utilization.
In case your vitality utilization is decrease than your provider’s estimate you may ask it to decrease your month-to-month direct debit to a extra acceptable quantity. Energy companies already owe almost £7bn to 16 million households in customer credit after rising clients’ direct debits in response to vitality value rises – that’s total £5bn increased than final 12 months.
Most clients can submit meter readings by telephone or on-line by way of their provider’s web site or app. Some suppliers even have on-line chat or textual content companies.
What ought to I do if my provider’s web site crashes?
Final 12 months forward of modifications on 1 April clients reported points sending meter readings on-line to provider web sites together with British Fuel, EDF, E.On, SSE, So Vitality and Octopus Vitality – many suppliers’ web sites and apps appeared unable to deal with the surge in demand as households scrambled to submit readings on 31 March.
In these instances clients had been allowed to submit readings as much as 30 days later in order that suppliers might backdate the meter studying.
As a back-up, take a photograph of your meter studying in your telephone – this fashion you might have proof of the date the readings had been taken. And you could possibly additionally electronic mail it to your self – which once more provides you a timestamp ought to you must increase a grievance along with your provider additional down the road.
Who would not must submit a meter studying?
Not each family must submit a meter studying earlier than midnight on 30 July.
These households embody those that are on a fixed-rate tariff or have a sensible meter, which robotically sends readings to your provider, or a prepayment meter.